Policies

Privacy Policy

LAST UPDATED: JUNE 3, 2023

As an individual, I value your privacy and am dedicated to protecting your personal information. As the owner and operator of my website and the provider of my services, I have created this privacy policy to explain how I collect, use, and disclose your information when you access my website and utilize my services. Please note that this policy only applies to my website and services, and not to any other websites, services, or online platforms. By accessing my website, utilizing my services, and registering with me, you signify that you have read, understood, and agree to be bound by this policy, as well as my terms of service, which are incorporated here by reference.

MY USE OF YOUR INFORMATION

My main objective in collecting information, both personal and otherwise, is to provide you with a safe, smooth, efficient, and personalized experience. By using my services and accessing my website, you agree to allow me to use your information for the following purposes:

(a) to provide my services and offer customer support for your requests;

(b) to troubleshoot problems and prevent potentially prohibited or illegal activities;

(c) to customize, measure, and improve my services, content, and advertising;

(d) to inform you about my services, targeted marketing, service updates, and promotional offers based on your communication preferences;

(e) to monitor and enforce my terms of service;

(f) to fulfill any orders placed through my website, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations;

(g) to screen orders for potential risk or fraud;

(h) to communicate with users of my website about products and/or services that may be of interest to them;

(i) to verify your eligibility to use my website; and

(j) any other reason permitted under applicable laws.

PERSONAL INFORMATION

As Eutonic, I may collect and store certain types of personal information when you engage with me, such as filling out a form, making a purchase, emailing me directly, or signing up for a service. This may include, but is not limited to:

(i) Contact information such as your email address and name

(ii) Your age

(iii) Information for the purpose of verifying your identity or account if I have reason to believe that you may be violating my website policies or for any other reason deemed necessary.

It is your responsibility to ensure that all personal information you provide to me, Eutonic, is accurate. I will not share, sell, rent, or otherwise disclose your personal information without your consent, except as outlined in this Privacy Policy.

In addition to personal information, I may also collect and store non-personal information, such as IP addresses and other related information such as page requests, browser type, operating system, and average time spent on my website. This information is used to understand website activity and to monitor and improve the website. You can visit my website without providing any personal information.

COOKIES

My website uses cookies, which are small data files that are stored on your device when you visit our website. Cookies allow me to recognize you when you return to my website, and they help me understand how my website is being used. I use cookies on the pages of my website where you are prompted to log in or that are customizable.

If you have a registered account on my website, these cookies may let me know who you are, may be necessary to access your account information, and will provide me and my service providers with information that we will use to personalize my website in accordance with your preferences. I also use cookies to help me understand my website activity and to improve my website and provide better customer service.

You can set your web browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from my website, you may not be able to take advantage of all the features of my website. Some browsers offer a “Do Not Track” signal whereby you may indicate your preference regarding tracking and cross-site tracking. Although I do not currently employ technology that recognizes DNT signals, I will only process your personal data in accordance with this policy.

My cookies perform several different functions:

  • Essential cookies: These are necessary for the operation of the website. If you opt to disable these cookies, you will not be able to access or use all of the features that the website incorporates.
  • Performance cookies: I use these cookies to analyze how my visitors use the website and to monitor performance. This allows me to provide a high-quality experience by customizing my offering and quickly identifying and fixing any issues that arise.
  • Functionality cookies: I use these cookies to remember your preferences, such as your customization preferences.
  • Targeting cookies: I use these cookies to deliver targeted advertising.

I do use or allow third parties to serve cookies that fall into the above categories. For example, I use third-party analytic tools to help me monitor my traffic, and I may also use third-party cookies to help me with market research, improving site functionality, and monitoring compliance with my applicable policies.

If you wish to disable cookies, you can do so by amending the settings within your browser or mobile device. Please keep in mind that if you choose to disable cookies, certain sections of the website may not work properly. If you have any queries or comments regarding the use of cookies on my website, please contact me at support@eutonic.net.

WEB BEACONS

As an individual, I may use a software technology called “web beacons” or “tracer tags” (also known as web bugs, clear gifs, or pixels) on my website. This technology allows me to understand which pages you visit on my website and track usage patterns. Web beacons are small graphics with a unique identifier, similar to cookies, and they are used to inform me when content is viewed. Unlike cookies that are stored on a user’s computer hard drive, web beacons are embedded on web pages, advertisements, and emails.

I may associate the information gathered by web beacons with other information I collect about you. This helps me understand the effectiveness of content and optimize and tailor my website for you and other future visitors. By using my website, you consent to the use of web beacons and the collection and use of this information as described in this privacy policy.

INFORMATION COLLECTED AUTOMATICALLY

When you browse my website, I may automatically collect certain information, such as your IP address, the URLs of websites you arrive at my website from or leave my website to go to, your type of browser and language, access times, and the content of any cookies that your browser previously accepted from me. I may use this information to better understand how visitors use my website, analyze trends, administer the website, prevent fraud, and gather broad demographic information.

Please note that I do not alter my website’s data collection and use practices when I receive a “Do Not Track” signal from your browser. By using my website, you consent to the collection and use of this information as described in this Privacy Policy.

CONSENT

By providing me with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, you imply your consent for me to collect and use it for that specific purpose only.

If I ask for your personal information for a secondary reason, such as marketing, I will either ask for your expressed consent or provide you with an opportunity to opt-out. If you change your mind and wish to withdraw your consent for me to contact you or for the continued collection, use, or disclosure of your information, you may do so at any time by contacting me at support@eutonic.net.

It is important to note that if you choose not to provide certain personal information, it may limit my ability to provide you with certain services or products.

DISCLOSURE

As an individual, I do not share personal information with third parties except in the following circumstances:

  • Legal Requirements: I may disclose personal information if required to do so by law or in response to a valid legal request.
  • Protection of Rights and Safety: I may share personal information to enforce my policies or protect the rights, property, or safety of myself or others.
  • Service Providers: I may engage service providers to assist with certain aspects of my business operations, such as payment processing or website hosting. These service providers may have access to personal information, but they are bound by confidentiality agreements and are only permitted to use the information for the specified purposes.
  • Merger or Acquisition: In the event of a merger, acquisition, or sale of my business, personal information may be transferred to the acquiring entity. Prior to any such transfer, I will notify you and provide you with the opportunity to opt-out if you wish.

Please note that I prioritize the protection of your privacy and will always handle your personal information in accordance with applicable laws and regulations.

DATA RETENTION

As Eutonic, I retain your personal information for as long as it is necessary to provide you with a safe, smooth, efficient, and customized experience. This includes retaining order information, form submissions, and service sign-up information. I will retain this information unless you request its deletion.

You have the right to request the deletion of your personal information at any time. To do so, please contact me at support@eutonic.net. I will make every effort to delete your information promptly and will confirm with you once it has been deleted.

Please note that in certain cases, I may be required by law to retain certain information for a specific period of time, or I may need to retain information for legitimate business or legal purposes such as record keeping, fraud prevention, and dispute resolution.

MARKETING

As an individual, I do not share personal information with third parties for marketing purposes or participate in ad-customization programs. If you have provided your contact information for marketing communications, you have the right to opt-out at any time by contacting me at support@eutonic.net or using the unsubscribe link provided in the marketing emails.

Please note that even if you choose to opt-out of marketing communications, you may still receive essential transactional or account-related emails from me.

NO SPAM OR SPYWARE

At Eutonic, I am committed to maintaining a spam-free environment and prohibiting the use of spyware, malware, or any other harmful software on our website and services. Spam is explicitly prohibited by our Terms of Service, and we take this matter seriously.

If you receive any spam or unauthorized communications from other users, please report it to us immediately by contacting support@eutonic.net. I will thoroughly investigate the incident and take appropriate action to address the issue.

Similarly, the use of spyware, malware, or any other harmful software is strictly prohibited on our platform. If any user is found to be in violation of this policy, I will take appropriate action against them.

Your privacy and security are important to me, and I strive to create a safe and enjoyable experience for all users.

ACCOUNT PROTECTION

As Eutonic, I take the protection of your personal information seriously and have implemented strict security measures to safeguard it. The personal information I collect is stored on a secure, password-protected server, and only authorized personnel have access to it. I use industry-standard encryption technologies to protect the receipt and transfer of personal information you submit to me.

Despite my best efforts, no transmission over the internet and no data storage method can be guaranteed to be 100% safe. I cannot ensure or warrant the security of any information you transmit to me or guarantee that your end-user data stored on my services may not be accessed, disclosed, altered, or destroyed by a breach of any of my industry-standard physical, technical, or managerial safeguards.

If you enter sensitive information on my website, I will encrypt it using secure socket layer technology (SSL). My website is hosted on servers in Canada and the United States. Therefore, if you are located outside of Canada or the United States, the personal information you provide to me will be transferred to Canada or the United States. By submitting your personal information, you consent to its transfer, storage in Canada and the United States, and its use in accordance with the purposes for which it was originally collected.

EMAIL COMMUNICATIONS

As Eutonic, with your permission or in accordance with our Terms of Service, I may send you emails about my website and services, new products, and other updates. If you consent to receiving such communications, I may use your email to deliver Eutonic news, as well as for other promotional purposes such as new product offerings or special offers from me or other third parties.

Email messages I send you may contain code that enables my software and services to track your usage of the emails, including whether the email was opened and what links (if any) were clicked. If you send me an email, I will collect your email address and the full content of your email, including any attached files, and other information you provide.

You can opt-out of receiving promotional communications by following the unsubscribe instructions provided in the promotional email you receive or by contacting me directly at support@eutonic.net. Please note that it may take up to 10 days for me to process your opt-out request. However, you cannot opt-out of receiving transactional emails related to your account with me or, if you are a subscriber, emails that are material change communications regarding the subscription service.

THIRD-PARTY SERVICES

At Eutonic, I use third-party providers to perform certain services on my behalf. These providers are only allowed to collect, use, and disclose your information to the extent necessary to perform the services they provide to me. However, this Privacy Policy only addresses the use and disclosure of information I collect from you. If you choose to disclose your information to other users on our website or other sites throughout the internet, different rules may apply to their use or disclosure of the information you provide to them.

When interacting with third-party providers or other websites, it is important to review their privacy policies and understand how they handle your information. It is your responsibility to assess and make informed choices about sharing your personal information with others. Please exercise caution and ask questions to ensure that your personal information is handled in a manner that aligns with your privacy preferences.

PAYLIKE

When you make a purchase on the Eutonic website, Paylike processes your payment information and assists in managing the transaction. Paylike is responsible for handling and securing your payment information, including the shipping address, phone number, and email address you provide during checkout. They have their own Privacy Policy and Terms of Service that govern how they collect, use, and protect your information.

It is important to familiarize yourself with Paylike’s Privacy Policy and Terms of Service to understand their practices and ensure your personal information is handled in accordance with your preferences. You can find these documents on Paylike’s website.

PAYMENT

When you make a purchase on the Eutonic website, your credit card information is securely processed and stored by our payment gateway provider, Paylike. Paylike follows the Payment Card Industry Data Security Standard (PCI-DSS) to ensure the secure handling of your credit card information. Your purchase transaction data is retained only for as long as necessary to complete the transaction, after which it is deleted.

Paylike complies with the standards established by the PCI Security Standards Council, which include major credit card brands such as Visa, MasterCard, American Express, and Discover. These standards help ensure the safe handling of credit card information by our store and its service providers.

To learn more about Paylike’s practices, you can refer to their Terms of Service and Privacy Statement.

YOUR RIGHTS

As a European resident, you have certain rights regarding your personal information under the General Data Protection Regulation (GDPR) and other applicable data protection laws. These rights include:

  • Right to Withdraw Consent: You have the right to withdraw your consent for the collection, use, and disclosure of your personal information at any time. If you previously provided consent and wish to withdraw it, you can contact me at support@eutonic.net.
  • Right to Data Portability: You have the right to request the transfer of your personal information to another organization or to yourself in a structured, commonly used, and machine-readable format.
  • Right to Lodge a Complaint: If you have concerns about how we handle your personal information, you have the right to lodge a complaint with a supervisory authority or data protection authority in your country.

If you have any questions or wish to exercise any of these rights, please contact us at support@eutonic.net. I will respond to your request in accordance with applicable data protection laws.

Please note that while I strive to protect your personal information and privacy, I may need to retain certain information for legal or legitimate business purposes, as mentioned in our previous statements.

CHANGES TO THIS PRIVACY POLICY

As Eutonic, I reserve the right to make changes to this Policy at any time and for any reason. I will alert you about any changes by updating the “Effective Date” at the top of this Policy and, in some cases, I may provide you with additional notice (such as adding a statement to this website’s homepage or by sending you a notification). I encourage you to review this Policy frequently to stay informed about how I am protecting your information.

QUESTIONS AND CONTACT INFORMATION

If you wish to access, correct, amend, or delete any personal information that Eutonic has about you, or if you have any complaints or would like more information regarding your personal information, you can contact Eutonic using the following contact details:

Email: support@eutonic.net

Mailing Address:

Eutonic

228681 County Rd E

Athens, Wisconsin 54411

Please reach out to me with your specific request or concern, and I will assist you accordingly.